Last Updated: February 6, 2026
Syr Aqarat (“Syr Aqarat”, “we”, “our”, or “us”) operates a digital real estate marketplace through its website and mobile application (collectively, the “Platform”). Syr Aqarat’s primary market of operation is the Syrian Arab Republic, while also serving users in other Middle Eastern countries where applicable.
We are committed to respecting user privacy and handling personal data responsibly, in accordance with applicable local laws and regulations in each country of operation.
1. Scope of This Policy
This Privacy Policy applies to all users who access or use the Syr Aqarat Platform, including buyers, sellers, landlords, renters, agents, and visitors.
Because Syr Aqarat may operate across multiple jurisdictions, data protection obligations and user rights may vary depending on the country in which the Platform is used.
2. Information We Collect
We may collect the following categories of information:
2.1 Personal Information
- Full name
- Phone number
- Email address
- Account login credentials
- User profile information
2.2 Property & Transaction Information
- Property listings (sale or rental)
- Property location, price, images, and descriptions
- Messages and inquiries exchanged between users
2.3 Technical & Usage Information
- IP address
- Device type, operating system, and browser
- App usage data and interaction logs
- Approximate location data (if enabled)
3. Purpose of Data Processing
We process personal data to:
- Operate and maintain the real estate marketplace
- Enable communication between buyers and sellers
- Publish and manage property listings
- Verify user accounts and prevent fraud
- Improve platform performance and user experience
- Provide technical support and customer service
- Comply with applicable laws and lawful requests
4. Legal Basis & Applicable Laws
Syr Aqarat processes personal data based on:
- User consent
- Contractual necessity (providing marketplace services)
- Legitimate operational interests
- Legal and regulatory obligations
Jurisdiction Notice
- Primary market: Syrian Arab Republic
- Other markets: Middle Eastern countries where the Platform is accessible
Data protection, privacy rights, and regulatory requirements are governed by the applicable laws of the country in which the service is offered or used, including local electronic transactions, consumer protection, and data handling regulations.
5. Data Sharing & Disclosure
We do not sell personal data.
Information may be shared:
- Between buyers and sellers as required to complete inquiries or transactions
- With trusted service providers (hosting, analytics, communication tools)
- When required by law, court order, or government authority
- To protect Syr Aqarat, users, or public safety
All third-party service providers are required to handle data responsibly.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Maintain user sessions
- Save preferences
- Analyze platform usage
- Enhance functionality
Users may control or disable cookies through browser or device settings.
7. Mobile Application Data
When using the Syr Aqarat mobile application, we may collect:
- Device identifiers
- App diagnostics and crash reports
- Optional location data (only with permission)
Users can manage permissions through their device settings.
8. Data Retention
We retain personal data only for as long as necessary to:
- Provide marketplace services
- Maintain platform security
- Comply with legal or regulatory requirements
- Resolve disputes or enforce policies
Data may be anonymized or deleted when no longer required.
9. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal data.
However, no digital system can guarantee absolute security.
10. User Rights
Depending on applicable local law, users may have the right to:
- Access their personal data
- Update or correct information
- Request account deletion
- Withdraw consent where applicable
Requests can be submitted using the contact details below.
11. Third-Party Links
The Platform may include links to third-party websites or services. Syr Aqarat is not responsible for their privacy practices or content.
12. Children’s Privacy
Syr Aqarat is intended for users 18 years and older. We do not knowingly collect personal data from minors.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be published on this page with an updated “Last Updated” date.
14. Contact Information
For privacy-related inquiries or requests, please contact:
Email: privacy@syraqarat.com
Website: https://pre.syraqarat.com
